Proctored Remote License Testing - Aurora ARG VE Program

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Information on this page was last updated Tuesday, September 20th, 2022.


Introduction

Proctored remote testing is defined as a method of exam delivery where you have 1 applicant in the same room as 1 vetted individual, with 3 accredited Volunteer Examiners monitoring remotely by video conference.  This page clearly identifies applicant eligibility, proctor requirements, our exam schedule, technical requirements and much more!  Should you not follow the requirements laid out below, or refuse to follow everything on this page, an exam will not be administered!  We will not offer a refund for those who refuse to follow our instructions.  You have been warned!  To ensure you have the best possible experience, read this entire page carefully!


1.)  Who is eligible?

The Aurora ARG VE Program will gladly administer a remote examination to anyone that meets our eligibility requirements:
      --  You must be a legally established resident of the United States;
      --  You must be a United States Citizen or Permananet Resident;
      --  You must have a valid, verifiable mailing address;
            ++  Due to known fraudulent use of mailing addresses in the United States, we will NOT provide examinations to individuals using mail-forwarding services, or for any person where the authenticity or authorization to use an address is deemed to be in question.  No exceptions!!!!!

You must be physically present in any of the following locations to be tested:
      --  Anywhere in the 50 United States;
      --  Any U.S. Territory or Possession by the United States;
      --  OCONUS U.S. Armed Forces personnel and their dependents;
      --  U.S. Consulate or U.S. Embassy abroad;
            ++  Officers with a U.S. Consulate or U.S. Embassy must provide credentials and proof they are employed at that location.
      --  Stations within the U.S. Antarctic Program.

We will NOT administer an examination to any foreign national, regardless of their legal status unless they are a United States Citizen or Permanent Resident.  No exceptions!


2.)  Our Remote Exam Schedule

We offer remote exams twice per week, as shown below:

      --  Mondays at 6:00pm Alaska Time
      --  Thursdays at 3:00pm Alaska Time

NOTE:  We will work with applicants who are active duty military stationed OCONUS or forward deployed active duty military in coordinating a special remote exam session.  If the request is reasonable, we will be more than glad to see if we can work with you.  Keep in mind we can't assure the request will be met, but we'll certainly try!


3.)  Technical Requirements for a Proctored Remote Examination

To be eligible for a remote examination, applicants must meet the following technical and setup requirements:
      --  You will need a reliable internet connection, suitable to adequately run one video and audio feed.  You are not permitted to wear a headset while testing.  You MUST be capable of operating without the assistance of earbuds or a headset.  No exceptions!
      --  You will need one desktop or laptop computer with the Brave, Chromium, Google Chrome, Microsoft Edge, Mozilla Firefox, or Safari web browser installed.  Installation links for each are below:
            ++  Download Brave
            ++  Download Chromium
            ++  Download Google Chrome
            ++  Download Microsoft Edge
            ++  Download Mozilla Firefox
            ++  Download Safari for OS X
            ++  NOTE:  You will also want to make sure any browser addons or extensions are completely disabled prior to exam day to ensure no problems occur.  This also includes disabling your VPN if you use one to browse the web.

      --  You will need a web camera that allows us to view the Examinee's head, face, and shoulders clearly, to be seen at all times during the examination.  This same computer must have a microphone that allows the VE team to hear all sounds within the testing environment.  We do ***NOT*** permit the use of a Microsoft Surface, any tablet, iPad or smartphone for taking the examination or as your primary camera feed.  No exceptions.  Below is an example of the view we need from the applicant's primary camera:


      --  You will need a current installation of Zoom.  You do not need to have an account with Zoom for the exam.  We do not use any other video conferencing applications.  ZOOM MUST BE INSTALLED OR UPDATED ON YOUR PLANNED DEVICE PRIOR TO THE EXAM SESSION!  Click HERE to download Zoom.  The download page will open in a new tab on your browser.

      --  You will need a quiet room to complete the exam, free from distractions or interruptions.  If you are testing in an open environment such as a living room or loft, those are acceptable as long as other people are not present during your examination.  The Examinee MUST be the only person in the room during the exam.  No one is permitted to enter the room while the examination is in progress.


4.)  Eligible individuals to serve as a Proctor

      --  a.)  Primary or Secondary Education Teachers
      --  b.)  College or University Faculty or Adjunct Faculty
      --  c.)  Sworn Law Enforcement Officers (Federal, State, or Local)
      --  d.)  Fireman and emergency response personnel (personnel who respond to emergency situations, typically dispatched from a fire station…those who ride in fire trucks, ambulances, and similar response equipment)
      --  e.)  Judges or Magistrates
      --  f.)  Active Duty, Active Reserve, or Active National Guard Military Commissioned Officers, Warrant Officers and Senior NCOs (E7 – E9) (Retirees and inactive reserve are not authorized)
      --  g.)  Civilian federal employees in the grade of GS-7 or above
      --  h.)  Elected government officials such as mayors, city council members, city assembly members, senators, congressmen, etc.
      --  i.)  State, municipal, city, borough, township, or other similar government subdivision employees in a management or supervisory position
      --  j.)  An amateur Extra, Advanced*, or General Class** license holders.  They must provide us with a signed copy of their OFFICIAL license.
                Note * – May only proctor for Technician and General Class license examinations
                Note ** – May only proctor for Technician Class license examinations


5.)  Acceptible Proof of Positive Identity

The Aurora ARG VE Program will administer examinations to anyone with a mailing address that can be validated with the United States Postal Service.  The applicant must also present a valid government issued photo identification from any U.S. state or federal authority.  We accept any of the following types of valid, government issued photo identification for applicants over the age of 18:

      --  Driver Licenses or other State Photo Identification Cards issued by Department of Motor Vehicles (or equivalent) in any U.S. state or territory
            ++  The credential MUST have been issued within the last 36 months prior to your exam date.
      --  U.S. passport book
      --  U.S. passport card
      --  DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
      --  U.S. Department of Defense IDs, including dependent IDs
      --  U.S. Permanent resident cards
      --  Border crossing cards, issued by a U.S. government authority
      --  DHS-designated enhanced driver’s licenses
      --  Transportation worker identification credentials issued by the U.S. Department of Homeland Security
      --  U.S. Merchant Mariner Credentials

If the applicant’s legal name is different than what is printed on their primary document, they must present additional document(s) that provide proof of name change.  This can be in the form of a marriage license or other court issued documentation positively attesting to the name change.

Amateur radio applicants under the age of 18 are not required to show photo identification.  Should an applicant under the age of 18 have valid, government issued photo identification, it must fall into one of the categories as shown above for examinees over the age of 18.  However, they must present at least TWO of the following if a child doesn't have photo ID to test with us:

      --  Certificate of U.S. Citizenship, Naturalization, or Birth Abroad
      --  An original or certified copy of a U.S. birth certificate issued by Vital Statistics
            ++  Certified Informational Copies are NOT valid for identity purposes!
      --  Employee ID
      --  Health Insurance Card
      --  Library Card with the applicant's name printed
      --  School ID
      --  A notarized letter from a parent or legal guardian attesting to the positive identity of the applicant  (A clear photocopy of the parent or legal guardian’s government issued photo identification must be attached to the letter otherwise this will not be an acceptable form of identifying an applicant under the age of 18.)

On exam day, a parent or legal guardian of the applicant must be present at the start of the session to attest to the positive identity of the child and present their own photo ID.

For those who are physically testing outside the United States:  Applicants must present proof of employment if working for a U.S. Consulate or U.S. Embassy abroad.  If you are active duty U.S. Armed Forces or a dependent stationed abroad, we will need a copy of your orders proving you are stationed on a U.S. military base OCONUS.  If you're stationed in Antarctica, we will need a scanned copy of your credential and a letter from someone in a position of authority attesting that you're indeed stationed on that continent.


6.)  Applicants Under 18 (Minors)

If you, as an applicant, are under the age of 18, this section is for you!  Before we can administer your examination, we MUST have a completed "Parental Consent Form".  This form can be found by clicking HERE.  This document is a fillable PDF.  It must be completed by the legal parent or guardian and sent as an email attachment by the applicant's parent or legal guardian.  You will need to email it to the address printed in the application as a PDF attachment.  You are responsible for getting this back to us at least 24 hours prior to your exam!


7.)  Examination Fee

Any applicant who takes an exam with the Aurora ARG VE Program from October 1st, 2022 through December 31st, 2022 will NOT pay the $12.00 fee.  Your exam, if administered between the dates of October 1st, 2022 and December 31st, 2022 will be absolutely FREE!  This is our way of saying "thank you" for the support we've received by the amateur radio community over the past two years.  If you plan to register for an exam after January 1st, 2023, please read the rest of this section regarding our exam fee.

Through a working agreement with our Volunteer Examiner Coordinator, the cost for a remote examination session being sponsored through the Aurora ARG VE Program is currently $12.  We give FREE exams to the following applicants:

      --  Applicants under the age of 18
      --  Active duty U.S. Armed Forces personnel
      --  U.S. Armed Forces veterans
      --  First Responders
      --  Sworn law enforcement officers

Applicants falling under this category will need to immediately notify us via email at ve(at)aarg.club with details on how you qualify for a fee exemption based as listed above.  When you contact us, please be sure to provide your First and Last Name, FRN, date you have applied for and which of the above applies to be exempt from the $12 exam fee.  Once we receive the email, further instructions will be given on the credentials we need to satisfy the exam fee waiver.  Please be patient with us as we are volunteers and our club is based in Alaska.  We may not get back to you right away and your understanding is appreciated in advance!


8.)  Important Applicant Correspondence with the Aurora ARG VE Program

We use two email addresses for all communications with applicants regarding our exam service.  To ensure you receive any and all communication from us, please whitelist the following email addresses PRIOR to completing any application:

testing(at)aarg.club
ve(at)aarg.club

NOTE:  You will need to replace the (at) with a "@" in the addresses above.  Your willingness to help us whitelist these two email addresses ensures you are receiving all communication relating to your remote examination.


9.)  FCC requirements for your license to be granted

A Federal Registration Number, or FRN from the FCC is required on exam day.  We can not accept a Social Security Number for new or existing licenses.  If you do not have a FRN, you will need to complete a two step process.  First, you will need to create an account in the FCC's CORES system.  To do this, you will need to click HERE to create your account.  It will open in a new tab.  Once you have created your account and confirmed it, you will be able to login and register for a Federal Registration Number.  If, you don't have the link to login to CORES, you may click HERE and a separate tab will open.

Once you have your FRN, do make sure you write it down, as it's required on exam day and your amateur radio license application.  You will also be required to provide a valid email address.  The FCC no longer issues paper copies of licenses and will deny processing any application without a valid email address.  Also, your email address will be required for the FCC to send you a link to pay the $35 licensing fee.  Per FCC Public Notice DA 22-307 released on March 23rd, 2022 the $35 licensing fee will apply to new licenses, systematic callsign changes, license renewals and vanity callsign applications.  Applicants will not pay a $35 fee if they are doing a license upgrade or an Administrative Update such as an address change, update to your telephone number or email address as well as changing the name on your amateur radio license.

The FCC now requires all applicants to answer if they have been convicted of a felony crime in any U.S. state or federal court.  If you have been convicted of a felony crime, there will be some additional steps required of you after passing your exam.  More information on that can be found by clicking HERE (page will open in a new tab).


10.)  Our Registration Process

To ensure we keep this simple, here is the entire process in a nut shell from start to finish . . .

      --  1.)  You will click the link below to begin your registration.

      --  2.)  When the page loads, select the date you want to take your exam from our "Exam Schedule" page.  Follow all proceeding instructions.

      --  3.)  Complete the amateur radio license application that follows.  Make sure you have all of the requested information to complete the application.

      --  4.)  You will submit your amateur radio license application and then be presented with a prompt to pay for your exam.

      --  Step 5.)  If you are testing anytime between October 1st, 2022 and December 31st, 2022 you do NOT need to pay.  As mentioned above, we are giving totally FREE exams through the end of this calendar year.  After you have submitted your application, please close the browser window.  You will not need to do anything else other than wait for a confirmation email.  Otherwise, if you're testing on or after January 1st, 2023, you will need to pay for your exam, which is $12.00 and is non-refundable.

      --  6.)  After paying for your exam, we will send you a confirmation email that details your exam date/time.  That email will have further information on what happens next.  Please check your junk or spam folder, as it may not appear in your inbox.  This email WILL NOT have a Zoom link.

      --  7.)  After paying for your exam, you will need to contact us with your designated Proctor's contact information.

      --  8.)  Once we receive the requested information for your Proctor, we will send them an application to fill out.  They will complete the form and email it back to us as a PDF attachment by sending it to ve(at)aarg.club as soon as practical.

      --  9.)  Upon receiving the Proctor's application, we process it.  If the Proctor is qualified and their application approved, we will email you confirming this.  Should there be any problems, we will contact you and ask for a new Proctor.  Otherwise, if everything is good to go, we will proceed with the next step below.

      --  10.)  Within 4 to 12 hours of your confirmed exam session, we will send out an email to all examinees participating at the session you registered for.  That email will contain the specific time you will be joining us and some final things to have on hand prior to joining the exam session.  Please check your junk or spam folder, as it may not appear in your inbox.  This email WILL NOT have a Zoom link.

      --  11.)  When your exam time has come, you will receive an email with a subject that reads "It's time for your exam!"  That is where you will see the link to join us on Zoom.  Again, please check your junk or spam folder, as it may not appear in your inbox.  This email WILL HAVE YOUR ZOOM LINK.

      --  12.)  Upon connecting, we will ask if your Proctor is physically present in the room.

      --  13.)  After we see your Proctor on camera, we will do a quick verification of their credentials on camera.  From there, we will give you some information prior to going into your exam room.  Please pay attention to the information being presented at that time.

      --  14.)  Upon being presented with the necessary information pertinent to your examination, you will go into your exam breakout room.

      --  15.)  Once in your exam breakout room, you will be given instructions on the physical placement of your proctor, showing ID, scratch paper and calculator (as necessary).  The Lead VE will also perform a more thorough check and verification of your Proctor's credentials as part of the exam room setup.  The Lead VE will cover our "rules of the road" and then your exam will begin.

      --  16.)  After finishing your exam, it will be graded.  If you fail and are close to passing, it will be up to the Lead VE to authorize a retest.  If a retest is not granted, you will have to register and test again at another time.  If you passed, your results will be certified and your CSCE will be made available shortly thereafter.

      --  17.)  After you have collected your CSCE, we may be available to answer any questions you have regarding amateur radio or potential study for the next class of license, if desired.  We will also give you pointers on how to reach us after you depart the exam session.

      --  18.)  Once you have departed and after the exam session is closed, we will send you a post-session email with some links of information.  Please check your junk or spam folder, as it may not appear in your inbox.  Your application will be forwarded to the VEC for processing.

Are you unsure if you're actually ready to test and want to take a practice exam using our platform?  If so, please click HERE to launch our practice exam generator.

Still have questions?  Take a look at our frequently asked questions page HERE.

Be sure to CAREFULLY read the instructions when completing your registration through our exam platform after clicking the link below!


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